Office Admin and Receptionist Skills
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Summary
- Diploma in Office Administration and Receptionist Skills - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
★★LIMITED TIME OFFER || LIMITED TIME OFFER || LIMITED TIME OFFER★★
✤5-in-1 BUNDLE OFFER!!!✤
Enrol in this course and gain FREE access to 5 Globally Recognised CPD Accredited Courses :
- Course 01 : MS Office 2016 Advanced Level
- Course 02 : Office Admin
- Course 03 : Business and Administration
- Course 04 : Receptionist Training Diploma
- Course 05 : Hotel Receptionist
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Diploma in Office Administration and Receptionist Skills
The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.
Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.
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- Accredited by CPD & iAP
- Unlimited Access for 365 Days
- FREE PDF Certificate Included
Please Note: This Course is Based on USA Standards.
What skills will I gain?
- By enrolling to this course, you’ll learn how to conduct Office Admin procedures.
- In this Diploma in Office Admin & Reception Skills course, you’ll learn how to produce standard documents.
- The Diploma in Office Admin & Reception Skills course will teach you about report and letter writing.
- On completion of the Diploma in Office Admin & Reception Skills course, you’ll learn master key Microsoft Office programs.
- Having this course, you will become masters of data management and record keeping.
- Logging in to this course, you’ll develop your typing speed.
- The Diploma in Office Admin & Reception Skills gives you the knowledge in CV and cover letters writing.
- The Diploma in Office Admin & Reception Skills course, you’ll gain the best management, receptionist and customer service skills.
- At the end of the Diploma in Office Admin & Reception Skills, you can be the motivator of your employees.
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Course media
Description
COURSE CURRICULUM
➽ (Module 01) Developing Customer Service Skills
- Professional Receptionist Training Course Objectives
- The 90: 90 Principle to create a powerful first impression
- Hot Telephone Tips
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
- Dealing with difficult customers
➽ (Module 02) Business Reports and Letter Writing
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
- Exercise Files: Business Report Writing
➽ (Module 03) E-Mails Writing Tips
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
➽ (Module 04) Typing Speed Development
- Effective Typing
➽ (Module 05) Tips for Speed Reading
- Tips for Speed Reading
➽ (Module 06) Microsoft Word
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
- Exercise Files: Microsoft Word 2016
➽ (Module 07) Microsoft Excel
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
- Exercise Files: Microsoft Excel 2016
➽ (Module 08) Microsoft PowerPoint
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering Speech
- Reusing and Sharing Presentations
- Exercise Files: Microsoft PowerPoint 2016
➽ (Module 09) Microsoft Outlook
- Getting Started with Outlook
- Adding and Connecting Accounts, Reading & Organizing Mails
- Creating and Sending Mail, Creating and Working with People
- Working with Delegates & Calendars
- Creating Tasks and Notes, Working with Outlook Data
➽ (Module 10) Microsoft Access
- Introduction to MS Access
- Creating Tables & Setting up Properties
- Queries
- Creating Forms & Reports
- Working with Macros, Integrating Access with Office Suite
- Database Management
- Exercise Files- Microsoft Access 2016
➽ (Module 11) Diary Management
- Diary Management
- Diary and Time Management with Outlook
➽ (Module 12) Handling Confidential Documents
- Handling Confidential Documents
➽ (Module 13) Job Functions and Description Of Office Admin/ Manager
- Job functions and Description of Office Administrator and Manager
➽ (Module 14) Successful Meeting Minutes
- Taking Minutes
➽ (Module 15) Note Taking
- Note Taking
- Exercise Files: Note Taking
➽ (Module 16) Document Proofreading
- Document Proofreading
➽ (Module 17) Appointment Booking and Arranging Interviews
- Appointment Booking and Arrange an Interview
➽ (Module 18) Delivering Postal Mail
- Delivering Postal Mail
➽ (Module 19) Dictating
- Dictating
➽ (Module 20) Organising a Meeting
- Organising a Meeting
- Exercise Files: Organising Meeting
➽ (Module 21) Data Management, Record Keeping and Filing
- Data Management & Record Keeping
➽ (Module 22) Event Planning
- Event Planning Essentials
➽ (Module 23) Arrange Business Travel & Accommodation
- Arranging Business Travel and Accommodation
➽ (Module 24) Bookkeeping
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
➽ (Module 25) Quickbooks for Payroll Management
- Introduction to QuickBooks
- Setting up the Employee Payroll
- Running the Payroll
- Exercise Files: QuickBooks for Payroll Management
➽ (Module 26) Invoicing/Petty Cash
- Invoicing and Petty cash
➽ (Module 27) Supervising and Monitoring the Office Works
- Supervising and monitoring the office works
➽ (Module 28) Time Management
- Introduction to Time Management
- Fundamentals of Productivity
- How to Use Your Calendar Effectively
- Setting up Priorities and Schedule
- Timer Budgeting
- Exercise Files: Time Management
➽ (Module 29) Motivating Employees
- Motivating Employees
➽ (Module 30) Creating An Effective CV And Cover Letter
- Business Resumes & Job Applications
- How to Gather Information for Your CV
- Write your CV
- CV Writing Tips and Layouts
- Different CV Formats
- Saving a CV to Different Formats and Online CV Banks
- Finishing Your CV
- Exercise Files: Creating an Effective CV
Method of assessment
At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Certification
Upon the successful completion of the course, you will be awarded the “Diploma in Office Administration and Receptionist Skills”.
KEY FEATURES
- Gain an accredited UK qualification
- Access to excellent quality study materials
- Learners will be eligible for TOTUM Discount Card
- Personalized learning experience
- One year’s access to the course
- Support by phone, live chat, and email
Who is this course for?
- Job hunters & School leavers
- College or University student & graduates
- Personal assistant & Receptionist
- Assistant for company director
- New or Temporary staff
- Office Administrators & Office managers
- Office clerk, Marketing assistant & Administration Assistant
- Secretary or Executive
- Web content writers & Bloggers
- Technical, business & Report writers
Requirements
- This course requires no formal qualifications and this certification is open to everyone.
Career path
- Office Administrator – £17,477 per annum
- Administrative Assistant – £16,926 per annum
- Receptionist – £16,271 per annum
Questions and answers
How long do you have to complete this course can you do it with a tablet at home ?
Answer:Dear Jayne Thank you very much for your query. The course duration is 40 Guided Learning Hours. Yes you can access the course with any online device. Regards, Student Support Team.
This was helpful.I've asked for a discount code please so I can purchase the course thanks
Answer:Dear Esther, Thank you for your Query. The discount code is " SCREAM95" Regards, Student Support Team
This was helpful.Hi, Can I do this course if I don't have access to any of the Microsofts programs (my subscription expired)?
Answer:Dear Marzena, Thank you for your query. Yes you can, this course provides you complete training. But having said that if you need to practice yourself you may need to have access to Microsoft Applications. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.
This was helpful.
Certificates
Diploma in Office Administration and Receptionist Skills
Digital certificate - Included
Free e-Certificate Included
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